Privacy Policy

1. Information We Collect

We collect information you provide directly to us, including:

• Name, email address, and phone number
• School information and academic details
• Practice session data and performance metrics
• Payment information (processed securely through Paystack)

2. How We Use Your Information

We use collected information to:

• Provide and personalize our exam preparation services
• Track your learning progress and generate recommendations
• Process payments and manage subscriptions
• Send important updates about your account
• Improve our services and develop new features

3. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. This includes:

• Encryption of sensitive data in transit and at rest
• Regular security audits and updates
• Limited access to personal information by authorized personnel only
• Secure password hashing using bcrypt

4. Data Sharing

We do not sell, trade, or rent your personal information to third parties. We may share your information only in the following circumstances:

• With your consent or at your direction
• To comply with legal obligations
• With service providers who assist in our operations (under strict confidentiality)
• To protect the rights and safety of ExamPro and our users

5. Your Rights

You have the right to:

• Access and receive a copy of your personal data
• Correct inaccurate or incomplete information
• Request deletion of your account and associated data
• Object to certain uses of your information
• Export your data in a portable format

6. Cookies and Tracking

We use cookies and similar technologies to enhance your experience, analyze usage patterns, and remember your preferences. You can control cookie settings through your browser preferences.

7. Children's Privacy

Our service is intended for students aged 13 and above. We do not knowingly collect personal information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through prominent notice on our platform.

9. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us at:

Email: support@exampro.io
Address: Lagos, Nigeria